universal music group

  • Media Strategy & Focus:

    • Objective: Drive ticket sales and sell out all 53 stadium shows across North America, Europe, and Australia.

    • Target Audience: Swift’s core fanbase (Swifties), pop music lovers, and new fans attracted by her edgier, rebranded image.

    • Key Differentiator: First tour leveraging Verified Fan Ticketmaster technology to prevent scalping and ensure genuine fans got access.

    • Challenges: High ticket prices ($49-$350) required persuasive messaging and strong promotional engagement.

    Media Plan & Execution:

    • Platforms: Facebook/Instagram, YouTube, Google Search, Display, Snapchat, Twitter, Spotify.

    • Budget Allocation:

      • 35% Meta (FB/IG): Lookalike audiences of past tour attendees + engagement retargeting.

      • 25% YouTube: Pre-roll ads of tour rehearsal footage + exclusive behind-the-scenes content.

      • 20% Google Search & Display: Keyword-focused ticket sales ads + banner placements.

      • 10% Snapchat: Vertical ad stories targeting Gen Z fans.

      • 10% Spotify: Audio ads and in-playlist video placements targeting Swift’s listeners.

    Creative & Messaging Approach:

    • Tagline: "Are You Ready For It?"

    • Dark, high-energy visuals reflecting Reputation's edgier theme.

    • Exclusive countdown content: Daily reveals of stage setup, rehearsal snippets, and surprises.

    • User-Generated Content (UGC): Fans posting why they deserved Verified Fan pre-sale access boosted organic hype.

    Results:

    • All 53 stadium shows sold out, generating $345M in revenue (highest-grossing U.S. tour ever at the time).

    • 40% of ticket sales driven by digital media campaigns.

    • 2.8M+ engagements on Instagram Stories promoting city-specific tour dates.

    • Verified Fan sales had a 60% lower cart abandonment rate than past Swift tours.

  • Media Strategy & Focus:

    • Objective: Sell out 80+ arena shows across North America and Europe while promoting Grande’s transition into an edgier, mature brand.

    • Target Audience: Gen Z & Millennials who streamed Sweetener and Thank U, Next on Spotify & Apple Music.

    • Key Differentiator: Dual-album promotion—first pop tour marketing two albums simultaneously.

    Media Plan & Execution:

    • Platforms: Instagram Stories, TikTok, YouTube, Google Search, Spotify.

    • Budget Allocation:

      • 40% Instagram & TikTok: Short-form, high-energy clips of dance rehearsals and backstage moments.

      • 30% YouTube Ads: “Behind-the-Scenes” series targeting Grande’s subscribers & pop music fans.

      • 20% Spotify & Apple Music: Pre-sale ticket offers to Grande’s top 1% of listeners.

      • 10% Google Search: Tour location-based search ads with dynamic ticket pricing integration.

    Creative & Messaging Approach:

    • Tagline: “No Tears Left to Cry – Just Energy to Dance”

    • High-gloss, pastel-heavy aesthetics matching Sweetener branding.

    • City-Specific Snapchat Geo-Filters featuring animated tour posters.

    • TikTok fan challenges around “7 Rings” dance routines increased shareability.

    Results:

    • Nearly 1M tickets sold, generating $146M in revenue.

    • TikTok engagement up 300% compared to previous tour campaigns.

    • Tour announcement broke Spotify’s record for most tour-related streams in a single day.

  • Media Strategy & Focus:

    • Objective: Drive ticket sales for 95 dates across North America, Europe, South America, and Australia.

    • Target Audience: Hip-hop/R&B fans, urban fashion enthusiasts, and mainstream pop listeners.

    • Key Differentiator: First major arena tour with full VR integration.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, Google Display, Snapchat, Twitch.

    • Budget Allocation:

      • 35% Facebook/Instagram Ads: Engaged users via dark aesthetic concert teasers.

      • 25% Google Search & Display: Targeted tour-related queries with geo-fenced ticketing ads.

      • 20% Twitch Sponsorship: Exclusive behind-the-scenes live stream event for gaming/music crossover fans.

      • 10% Snapchat AR Lenses: Users could virtually “wear” The Weeknd’s iconic red jacket & sunglasses.

      • 10% Spotify & SoundCloud: Targeted ads at users who frequently streamed The Weeknd.

    Creative & Messaging Approach:

    • Tagline: "Live the Legend"

    • Ads featured moody, neon-lit concert visuals, consistent with the Starboy album.

    • Dark Mode digital billboards in major cities synced with concert presales.

    • Twitch live Q&A event featuring surprise performance clips.

    Results:

    • Tour generated $62M in revenue, exceeding pre-sale projections by 30%.

    • Snapchat AR Lenses had 1.5M uses within 48 hours of launch.

    • 80% of digital ad-driven ticket sales came from social and Google Search ads.

  • Media Strategy & Focus:

    • Objective: Convert digital fandom into ticket buyers for Mendes' first arena world tour.

    • Target Audience: Gen Z superfans, particularly on Instagram, Snapchat, and YouTube.

    Media Plan & Execution:

    • Platforms: Instagram, YouTube, Snapchat, TikTok, Google Search.

    • Budget Allocation:

      • 50% Instagram & Snapchat: High-frequency Stories campaign with VIP meet-and-greet ads.

      • 30% YouTube Pre-Roll Ads: Focused on Mendes’ most-watched acoustic videos.

      • 10% Google Search: Prioritized city-specific dynamic ticketing ads.

      • 10% TikTok Challenges: Encouraged fans to sing duets with Mendes clips.

    Creative & Messaging Approach:

    • Tagline: “Sing Your Heart Out With Shawn”

    • Warm, intimate video teasers to match Mendes' acoustic brand.

    • Exclusive pre-sale access for Instagram followers.

    Results:

    • 80% of ticket sales came from social-driven traffic.

    • TikTok campaign generated 3.2M fan video submissions.

  • Media Strategy & Focus:

    • Objective: Amplify Eilish’s dark, viral aesthetic while driving Gen Z ticket sales.

    • Target Audience: Alternative pop & indie music fans, particularly highly engaged TikTok users.

    Media Plan & Execution:

    • Platforms: TikTok, Instagram Stories, YouTube, Snapchat, Reddit.

    • Budget Allocation:

      • 40% TikTok: Custom challenges & horror-inspired content.

      • 30% Instagram Stories: Dark, eerie filters aligned with Eilish’s artistic direction.

      • 20% YouTube: Behind-the-scenes mini-docs.

      • 10% Reddit AMAs: Engagement with Gen Z music communities.

    Creative & Messaging Approach:

    • Tagline: “You’ve Never Seen a Show Like This”

    • TikTok “Bad Guy” dance challenges drove massive engagement.

    • Spooky, horror-movie-style concert teaser ads.

    Results:

    • $53M tour revenue, 100% sell-out rate.

    • 2.5B+ views on TikTok challenges.

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