sephora

  • Media Strategy & Focus:

    • Objective: Drive awareness, foot traffic, and high engagement for the Sephora Times Square flagship store (1500 Broadway, New York, NY 10036).

    • Target Audience:

      • Tourists & business travelers in Midtown Manhattan.

      • Local beauty enthusiasts, makeup artists, and Sephora Beauty Insider (BI) members.

      • Influencers and content creators.

    • Key Focus Areas:

      • Position Sephora as an experiential beauty destination in Times Square.

      • Hyper-localized targeting to drive in-store visits from nearby tourists.

      • Strategic influencer partnerships to amplify the launch event.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, TikTok, Snapchat, Google Ads (YouTube + Display), Programmatic OOH, and Waze.

    • Budget Allocation:

      • 40% Paid Social – Geo-targeted Facebook/Instagram ads, TikTok "Sephora NYC Experience" influencer campaign, and Snapchat AR beauty filters.

      • 30% Google Search & Display – SEM targeting “Sephora near me” searches; programmatic display ads with time-sensitive CTAs.

      • 20% OOH Advertising

        • Times Square digital billboards featuring countdowns to opening day.

        • Exclusive DOOH takeovers at the Times Square TKTS booth and subway entrances.

      • 10% Waze Ads – Navigational ads directing users to 1500 Broadway location.

    Creative & Messaging Approach:

    • "The Future of Beauty is Here – Experience Sephora Times Square!"

    • Countdown-style Instagram Stories & Reels with grand opening perks.

    • Sephora Squad influencers went live on TikTok showcasing "First Look at Sephora Times Square."

    • Exclusive grand opening offers:

      • First 500 customers received limited-edition Sephora NYC tote bags.

      • Beauty masterclasses with Sephora PRO artists in-store.

    Results:

    • Foot traffic: 30K+ visitors in the first three days.

    • 70M+ impressions across paid and organic digital channels.

    • $1.2M in opening weekend sales – surpassing projections by 18%.

    • #SephoraTimesSquare trended on TikTok & Instagram, driving high organic engagement.

  • Media Strategy & Focus:

    • Objective: Generate maximum awareness and in-store engagement for the Sephora Michigan Avenue store (605 N Michigan Ave, Chicago, IL 60611).

    • Target Audience:

      • Urban professionals & commuters along the Magnificent Mile.

      • Tourists visiting downtown Chicago.

      • Gen Z and millennial beauty lovers.

    • Key Focus Areas:

      • Localization strategy highlighting Sephora’s presence on the Mag Mile.

      • Exclusive grand opening activations to encourage in-store trial.

      • Leveraging Google Search & Waze for foot traffic optimization.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, Google Search, Waze, Local Display Networks, and YouTube.

    • Budget Allocation:

      • 35% Paid SocialGeo-targeted Instagram & Facebook ads featuring "Swipe Up to RSVP" to grand opening events.

      • 30% Google SEM & Shopping Ads – Targeting "Sephora Chicago" & "beauty near me" searches.

      • 25% Local OOH Placements

        • Digital billboards at 900 North Michigan Shops.

        • Transit ads on CTA buses & Red Line L train platforms.

      • 10% Waze Navigation Ads – Redirecting foot traffic to 605 N Michigan Ave.

    Creative & Messaging Approach:

    • "The Beauty Destination Chicago Has Been Waiting For!"

    • TikTok influencers shared "First Look" videos of the store.

    • Limited-time beauty masterclasses with Sephora PRO artists.

    • First 250 visitors received exclusive gift bags featuring Fenty Beauty, Tatcha, and Drunk Elephant.

    Results:

    • 20K+ attendees in the first week.

    • 2.5M+ video views from influencer collaborations.

    • 35% lift in local Sephora app downloads.

    • Foot traffic exceeded projections by 28%.

  • Media Strategy & Focus:

    • Objective: Establish the Sephora Lincoln Road (818 Lincoln Rd, Miami Beach, FL 33139) store as Miami’s premier beauty destination.

    • Target Audience:

      • Latinx beauty consumers.

      • Tourists & beachgoers in South Beach.

      • Local influencers and Sephora Beauty Insiders.

    • Key Focus Areas:

      • Bilingual digital marketing campaigns.

      • High-energy influencer collaborations.

      • Exclusive Sephora Miami-branded merch for first 1,000 attendees.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, TikTok, Google Display & Search, YouTube, Waze, OOH.

    • Budget Allocation:

      • 45% Paid Social

        • Bilingual Facebook/Instagram ads featuring “Descubre Sephora en Lincoln Road”.

        • TikTok Live event featuring Miami-based beauty influencers.

      • 30% OOH & Local Partnerships

        • DOOH screens on Lincoln Road featuring countdown ads.

        • Partnerships with Miami Swim Week & local Latinx creators.

      • 15% Google Search & Display

        • Prioritized “Miami beauty store” & “Sephora near me” searches.

      • 10% Waze Ads – “Navigate to Sephora Lincoln Road” call-to-action.

    Creative & Messaging Approach:

    • "Miami Beauty Like You’ve Never Seen Before – Sephora Lincoln Road is HERE!"

    • Bilingual (Spanish/English) Instagram Story Ads with Sephora Squad Miami creators.

    • Exclusive grand opening offer:

      • Live DJ, cocktails, and giveaways.

      • First 500 attendees received exclusive Sephora Miami-branded tote bags.

    Results:

    • Foot traffic: 22K+ visitors in the first five days.

    • 5.5M+ impressions on TikTok & Instagram.

    • $2M in opening week sales – surpassing projections by 30%.

    • Highest engagement rate among all Sephora openings in 2023.

  • Media Strategy & Focus:

    • Objective: Drive maximum sales during the holiday shopping season.

    • Target Audience: Beauty Insider members, gift shoppers, and holiday deal-seekers.

    • Key Focus Areas:

      • Expanding promo reach beyond core BI audience.

      • Bundling strategies to maximize AOV (average order value).

      • Leveraging gift guides and influencer collaborations.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, Google Shopping, TikTok, Pinterest, Email, SMS.

    • Tactics:

      • Influencer-led "Gift Guide" campaign highlighting best Sephora gifts.

      • Shoppable Instagram Stories & Reels featuring flash sales.

      • Retargeting users based on cart abandonment & past purchase behavior.

      • SMS alerts for BI members with personalized recommendations.

    Creative & Messaging Approach:

    • "The Perfect Gifts for Every Beauty Lover!"

    • Bright, festive carousel ads showcasing beauty bundles.

    • Dynamic holiday countdown banners driving urgency.

    Results:

    • Sales increased 65% YoY during the BI Sale.

    • Highest CTR (4.8%) on Instagram Story ads.

    • $75M+ in revenue generated from paid media campaigns.

  • Media Strategy & Focus:

    • Objective: Maximize online and in-store sales among Beauty Insider members.

    • Target Audience: Sephora Beauty Insider (BI) members segmented by Rouge/VIB/Insider tiers.

    • Key Focus Areas:

      • Personalized promotions based on loyalty status.

      • Omni-channel remarketing to drive conversions.

      • Exclusive "early access" messaging to Rouge members.

    Media Plan & Execution:

    • Platforms: Facebook, Instagram, TikTok, Google (Search + Shopping + YouTube), Email, Programmatic Display.

    • Budget Allocation:

      • 50% Paid Social: Dynamic retargeting campaigns featuring BI-exclusive promo codes.

      • 25% Google Search & Shopping: Prioritized best-selling SKUs and gift sets.

      • 15% YouTube Video Ads: Targeted Beauty Insider segments with sale reminders.

      • 10% Email & SMS: Triggered based on cart abandonment and browsing behavior.

    • Tactics:

      • AI-driven predictive modeling to target high-value BI members most likely to convert.

      • Hyper-personalized ad creatives for Rouge Early Access vs. VIB + Insider members.

      • Integration with Google Merchant Center to dynamically feature products in search.

    Creative & Messaging Approach:

    • "The Most Exclusive Beauty Event of the Year – Just for You!"

    • Dynamic product ads showcasing personalized beauty bundles based on past purchases.

    • TikTok "haul" trend featuring Beauty Insiders shopping the sale.

    Results:

    • ROAS: 8.2X

    • 40% increase in online transactions vs. previous year.

    • 50% of purchases were from new Beauty Insider members.

    • #SephoraBeautyInsiderSale trended on TikTok with 75M+ organic views.

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